My blog posts

This is what I consider when I help teams renew themselves and their services

I leverage best practices from many disciplines – leadership coaching, client experience, ethical design, governance, policy & operations, project management and change management. How can I help your team?…

Ethical design! It can help #GC leaders better serve Canadians

I’ll be weaving it into my support to clients. …..but what is it exactly?…

How do you define success? Define it on your own terms – for you and your way of life.

I came across this wonderful article by Thomas Oppong over the summer and it’s helped guide my transition from public servant to coach and consultant….

“How can we make virtual AND in person work best?” My #GC colleagues tell me it’s not good yet.

Professors Marianne Lewis and Wendy K. Smith propose “both/and thinking” to maximize the strengths of each.  How is your team adapting to this change? How can I help?…

#GC leaders – What’s the plan as you move to hybrid work this fall?

There’s a lot being discussed right now. How will your team succeed? How will hybrid work for them? #GC leaders have many resources to help them. Reach out to your partners!….

I retired from Canada’s public service after 32 years… So what could I tell my 23 year old self?

1. You’ll want to do it all over again – with the bad parts when you learned the most about life and about yourself…

How do we nurture intergenerational friendships in a virtual or hybrid workplace?

As this great article by Art Markham reminded me, I learned so much from others throughout my career…

Everyone now covered by the Accessible Canada Act (and everyone else) – Never heard of WCAG? Take a look at this chart.

This is the standard your digital designers help you meet so that everyone can use your services online. Challenging? Maybe at first. Doable? Yes. Worth it? Absolutely!

Instead of more lessons on leaning in, I’d like to hear senior leaders tell us…

… when they stepped back, did less, and when “priority” means something else doesn’t get done. I try to do this with my own team, but need to do more…

How much does work reward you? At what cost? How big is the gap between your ideals of work and the reality you face every day?

The questions in this Guardian article are especially relevant to me as I map out my second career…